Two Frames on Development and Operations

DevOps and Serverless, two frames for making sense of the waves of change in IT. Moving beyond a modernist organizational concept, large enterprises and start-ups alike are no longer simply asking “can this be automated (the modernist conception)” but are instead turning towards understanding “what it will mean when this is automated”. After a brief introduction of the modern management concept (industrialization) and a quick review of the various conceptions of capital (capital, human, social), this talk will use each of the frames to point towards issues that contemporary IT organizations will need to grapple with in the near future.

Three Frames on Development and Operations

DevOps, Serverless, and Wardley Maps, three frames for making sense of the waves of change in IT. This talk, delivered by Jabe Bloom at DevOpsDays Atlanta 2019, explores how each of these frames reveals economic and social transitions successful IT Organizations will need to grapple with in the near future. Three frames DevOpsDays ATL from Jabe Bloom

Whole Work: Sociotechnicity & DevOps

Autonomy is a psychological frame about how individuals feel — it is inherently individualistic. And if we want to take an approach informed by sociotechnical theory, then instead of the individualistic we want the sociological. Autonomy is the ability to choose which action to take. Agency, however, is the ability to choose an action and observe the results in the system. In a sociotechnical system, agency adds a feedback loop — the ability to see the results of the action.

Transactionality vs Reciprocity in Organization

Jabe Bloom and Benjamin Mosior sit down to chat about Transactionality vs Reciprocity in organization. The increased negotiating that takes place in transactional contexts can create local optima, where one group can “succeed” at the expense of the entire system. On the other hand, a belief that “in the end someone will make this right” reduces the negotiating in organizations with lots of reciprocity, enabling it to “flow” easily into different kinds of situations.