Autonomy is a psychological frame about how individuals feel — it is inherently individualistic. And if we want to take an approach informed by sociotechnical theory, then instead of the individualistic we want the sociological.
Autonomy is the ability to choose which action to take. Agency, however, is the ability to choose an action and observe the results in the system. In a sociotechnical system, agency adds a feedback loop — the ability to see the results of the action.
Jabe Bloom and Benjamin Mosior sit down to chat about Transactionality vs Reciprocity in organization.
The increased negotiating that takes place in transactional contexts can create local optima, where one group can “succeed” at the expense of the entire system. On the other hand, a belief that “in the end someone will make this right” reduces the negotiating in organizations with lots of reciprocity, enabling it to “flow” easily into different kinds of situations.
Canon Committee Member Rick Howard and Kevin Behr sit down to discuss The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win. Along the way, they describe the context of the book, its inspirational predecessor, and everybody’s favorite question, “What is DevOps?”
Like a child prodigy, nearly every preceeding IT discipline has taken credit for some role in developing what we call devops. Kevin shares what he found studying work performed by sociologists in coal mines during the WWII era. Learn why devops is really nothing new and what socio-technical-system patterns you can cultivate to make your efforts and collaboration more effective.